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Account Deletion Instructions

Last updated: July 5, 2026 · Effective immediately

At Hybridteck AI, we respect your right to control your personal data. This page explains how you can permanently delete your account and all associated data from our platform. Please read these instructions carefully before proceeding, as account deletion is irreversible.

Important — Read Before Proceeding

  • Account deletion is permanent and cannot be undone.
  • All your scripts, videos, music, courses, and generated content will be erased.
  • Your token balance and wallet funds will be forfeited (see Section 3 below).
  • Your profile, followers, and social connections will be removed.
  • You will not be able to log in or recover any data after deletion.

1. What Gets Deleted

When you request account deletion, the following data is permanently removed:

  • Account Information: Your name, email address, and profile details.
  • User-Generated Content: All scripts, voice recordings, music tracks, educational materials, and videos you created.
  • Wallet & Tokens: Your token balance, wallet, and transaction history.
  • Social Data: Your posts, followers, following list, comments, and likes.
  • Enrollments & Certificates: Course enrollments, progress, and earned certificates.
  • Referral Data: Your referral codes and associated commission records.

2. How to Request Account Deletion

To delete your account, follow these steps:

  1. Send an email to support@hybridteck.net with the subject line: "Account Deletion Request – [Your Registered Email]"
  2. In the email body, include your full name and the email address registered on your Hybridteck account.
  3. For verification purposes, please send the request from the email address associated with your account. If you cannot access that email, include a brief explanation and an alternative verification method.
  4. Clearly state: "I confirm I want to permanently delete my account and all associated data."
  5. Our team will acknowledge your request within 2 business days.

3. Wallet Funds & Token Forfeiture

Important: Any remaining token balance in your wallet at the time of deletion will be forfeited permanently. We strongly recommend using your tokens or requesting a refund (if eligible under our Refund Policy) before submitting a deletion request. Once the account is deleted, no refund or token recovery is possible.

If you have an active balance and wish to withdraw it to your bank account before deletion:

  • Submit a withdrawal request from your Wallet page first.
  • Wait for the withdrawal to be processed (5–10 business days).
  • Then proceed with the account deletion request.

4. Processing Timeline

Acknowledgement

Within 2 business days

Verification

2–3 business days

Full Deletion

Within 30 days of approval

After verification, your account and all associated data will be permanently deleted within 30 days. During this period, your account will be deactivated and you will not be able to log in or access any features.

5. Data That May Be Retained

In limited cases, we may retain certain data even after account deletion to comply with legal obligations, resolve disputes, or prevent fraud. This includes:

  • Transaction records required for tax and accounting compliance (retained per local regulations).
  • Records of fraud or policy violations, if your account was under investigation.
  • Anonymized usage data that cannot be linked back to you personally.

6. Alternative: Account Deactivation

If you simply want to take a break from the platform but may return later, you can deactivate your account instead of deleting it. Deactivation hides your profile and content from other users but preserves your data and wallet balance. To deactivate, email us at support@hybridteck.net with the subject "Account Deactivation Request".

7. Need Help?

If you have any questions about the account deletion process, contact us at:

Hybridteck AI Support

Primary: support@hybridteck.net

Education: Hybridteckedu@gmail.com

Response time: Within 2 business days